Store Policies
Our company policies :
Last updated on Apr 13 2024
Privacy Policy
At CUP'O, we respect your privacy and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cupo.co.in and any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
When you visit our Site, we may collect information about you in a variety of ways:
- Personal Data: We may collect personally identifiable information, such as your name, address, email address, phone number, and payment information, when you place an order, subscribe to our newsletter, or contact us.
- Usage Data: We may collect data about your interaction with the Site, including pages visited, content viewed, and actions taken on the Site.
- Device Information: We may collect information about the device you use to access the Site, such as IP address, browser type, and operating system.
How We Use Your Information
We may use the information we collect from you for various purposes, including:
- Order Processing: To process and fulfill your orders, including sending order confirmations and delivery updates.
- Communication: To respond to your inquiries and provide customer support.
- Marketing: To send you newsletters, promotions, and other marketing communications, if you have opted in.
- Improvement: To analyze usage patterns and improve our products, services, and the Site.
- Security: To protect the integrity and security of our Site and systems.
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors that assist us in providing services such as payment processing, shipping, and marketing.
- Legal Requirements: If required by law or to protect our legal rights.
Your Choices
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
- Cookies: You can disable cookies in your browser settings, but this may affect the functionality of our Site.
Data Security
We use reasonable measures to protect your information from unauthorized access and disclosure. However, no security measures are infallible, and we cannot guarantee the security of your data.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We encourage you to review their privacy policies.
Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will post the updated policy on this page, and the new policy will be effective upon posting.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: blissfulbeverages@gmail.com
- Phone: 7047679906
- Address: Premises No. 262/243, Dakbunglowpara, Balurghat, West Bengal, India
Thank you for trusting Blissful Beverages with your privacy.
Last updated on Apr 13 2024
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Blissful Beverages, whose registered/operational office is Premises No. 262/243, DAKBANGLOW PARA, P.O- BALURGHAT, P.S- BALURGHAT South Dinajpur WEST BENGAL 733101 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
- The content of the pages of this website is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
- Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
- From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
- You may not create a link to our website from another website or document without Blissful Beverages’s prior written consent.
- Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
- We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
Last updated on Apr 13 2024
Blissful Beverages believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- THE 30 DAY MONEY-BACK-GUARANTEE IS APPLICAPLE ONLY FOR PACKS THAT ARE UNOPENED, RETAIN THEIR ORIGINAL PACKAGING AND HAVE NOT BEEN TAMPERED WITH
- Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Blissful Beverages does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by the Blissful Beverages, it’ll take 9-15 business days for the refund to be processed to the end customer.
- Blissful Beverages reserves all rights to deny refund if evidence of tampering is found on the products
Last updated on Apr 13 2024
- For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
- For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
- Blissful Beverages is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
- Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7047679906 or blissfulbeverages@gmail.com
Last updated on Apr 13 2024
- Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
- You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Last updated on Apr 13 2024
- Our website may use cookies to personalize and facilitate maximum navigation of the User by this site.
- The User may configure his / her browser to notify and reject the installation of the cookies sent by us.